Our approach and methods rely on well-defined and integrated CMMI and ITIL-based processes that are aligned with and support both PMBOK and Agile Scrum for management and development projects. Working closely with our customers, we are able to efficiently move services through their lifecycles, from Inception and Definition, Design and Build, to Production, and Operation and Maintenance. Our Senior Program Managers coordinate the activities of teams representing diverse program responsibilities and provide subject matter expertise to integrate organizational goals into specific program goals, directives, and specific projects. Our program management methodology ensures that all programs are managed based on rigorous quality standards. Our monthly Program Management Reviews provide status reports and are closely monitored by leadership team, which keeps them informed and actively engaged in the success of each Task Order. We also perform stakeholder briefings at a frequency agreed upon by the customer.
As tasks are performed, we analyze performance and document results, including SLAs, monthly reports, and deliverables. Based on these inputs, we take appropriate preventive and/or corrective action, and measure progress based on defined schedules. Our management approach results in high performance, meeting or exceeding SLAs, and consistently delivers the highest quality support for our customers.
Case Study: Implement an Agile PMO for a large State agency
The ServBeyond team implemented a disciplined Agile project management process to implement over 150 successful projects for a large IDIQ Infrastructure vehicle. The team integrated best practices from the ISO quality standards and CMMI with PMI’s Project Management Body of Knowledge (PMBOK) to create an enterprise-level approach that enabled consistent delivery of quality products and services while reducing costs. Projects were delivered in the following domains:
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